Cancellation

Cancellation policy

Drafted 26 August 2026 · not sourced from flightftc.com

Read this before you rely on anything below. flightftc.com has never published a cancellation, refund, returns, shipping, terms or privacy page that is publicly retrievable — the archive holds only homepage captures, and the live store is password-locked. What follows is therefore a standard drafted policy for this page set, not text recovered from the FTC store. It is marked that way on purpose. Every point that depends on the brand’s real terms is flagged unverified. For anything binding about a real order, email support@merchdrop.com.

Can I cancel an order?

No order can currently be placed at all — the store is password-locked, so there is nothing to cancel. If you have an older order that has not shipped, the route is support@merchdrop.com, the address the store itself publishes.

The window

The intended standard for this page set is that a cancellation request is honoured if it arrives before the item enters fulfilment. Because FTC merch is fulfilled by a third party (MerchDrop), that window can be short. The brand’s actual stated window is unverified — do not treat any number as promised.

Made-to-order and drop items

Limited drops and print-on-demand garments are typically produced only after the order is placed, which usually makes them non-cancellable once production starts. Whether FTC operates that way is unverified.

How to ask

  • Email support@merchdrop.com.
  • Put the order number in the subject line.
  • Say plainly that you want to cancel, and which items.
  • Keep the reply — it is your record.

If the store cancels your order

A seller may cancel where an item turns out to be unavailable, where a payment fails verification, or where a pricing error is caught. In those cases the expected outcome is a full refund to the original payment method. Timeframes are unverified.

Your statutory rights

Consumer law in your country may give you cancellation rights that override any store policy — for example distance-selling cooling-off periods. Nothing on this page limits those rights.