Refunds & returns

Drafted 26 August 2026 · not sourced from flightftc.com

Read this before you rely on anything below. flightftc.com has never published a cancellation, refund, returns, shipping, terms or privacy page that is publicly retrievable — the archive holds only homepage captures, and the live store is password-locked. What follows is therefore a standard drafted policy for this page set, not text recovered from the FTC store. It is marked that way on purpose. Every point that depends on the brand’s real terms is flagged unverified. For anything binding about a real order, email support@merchdrop.com.

The short version

Nothing is on sale today, so nothing new can be returned. For an existing FTC order, support@merchdrop.com is the only published route, and the terms that apply are whatever MerchDrop and the brand agreed — which is not public.

Return window

The standard drafted here is 30 days from delivery for unworn, unwashed items in original packaging with tags attached. The FTC store’s real window is unverified.

What is normally not returnable

Items worn, washed, altered or damaged after delivery.
Items returned without tags or original packaging.
Made-to-order or personalised pieces, unless faulty.
Anything outside the return window.

Whether FTC applies these exclusions is unverified.

Faulty, damaged or wrong item

If what arrived is defective, damaged in transit or simply the wrong item, that is not a normal return — email support within a reasonable time with your order number and clear photographs of the fault and the shipping label. A replacement or full refund, including outbound postage, is the expected remedy, and consumer law generally supports it regardless of store policy.

How refunds are issued

Refunds go back to the original payment method. Card issuers usually take a further few business days to show the credit after the merchant releases it. The store’s own processing time is unverified.

Return postage

For a change-of-mind return the customer normally pays return postage; for a faulty or incorrect item the seller normally does. Use a tracked service — without tracking there is no proof the parcel arrived. FTC’s specific arrangement is unverified.

Exchanges

Because drops sell out (all seven archived FTC items were already sold out), a like-for-like exchange often is not possible. Returning for a refund and re-ordering is usually the practical route.

Shipping & delivery

The FTC store published no shipping rates, carriers, dispatch times or delivery windows that survive in any archive, and the store is currently locked. Every one of those figures is therefore unverified and none is stated here. The archived storefront did offer an international currency selector, which indicates it sold outside the United States — but the rates and destinations are unknown.